Security & Trust

Remote repair you can actually trust

Letting someone into your computer is a big deal — we treat it that way. Here's exactly how we keep you safe.

You watch every step, live

Nothing happens off-screen. You see every action in real time and can pause or stop the session with one click, instantly.

The connector auto-removes

Our lightweight connector uninstalls itself when the session ends. No lingering remote-access software left on your machine.

Ransomware-blocking safeguards

Two independent layers refuse destructive commands — deleting backups, disabling recovery, or mass-encrypting files is blocked at the server AND on your device, even in the unlikely event our systems were compromised.

Encrypted, access-controlled sessions

Every session is protected by a unique token over an encrypted connection. The connector config is bound to your hardware and encrypted at rest.

Every command is logged

A full audit trail records every action taken on your machine — for your protection and ours. Nothing is hidden.

You stay in control

You authorize access explicitly, you watch the whole time, and you can end it whenever you want. Your consent, your call.

Backed by a 30-day money-back guarantee. No subscription required.

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